FAQ

Product related questions

No, GeoBox is a solid-state pure hardware solution, you don’t need to use any PC software. 

No, there is no special requirement on content playing device.  GeoBox is pure hardware controller, which allows you to utilize any digital input device, for example, media player, game console, digital camera, and PC.  GeoBox support input of non-standard resolution up to 4K/2K@60hz (or up to 8K/2K@30hz in some models).  

No. GeoBox can control projectors or displays from any brand.  Based on your project needs, we can also recommend you projector or display products from quality brands.  

All GeoBox  models are easy to set up and controlled through an IR remote controller, PC tool (through Ethernet or USB), WebGUI, and can also be controlled over LAN by most control system.

Multiple GeoBox-es can be daisy-chained (via HDMI 2.0 loop-through port) to support larger number of display devices, and there is no limitation on how many boxes can be cascaded.

All customized settings can be saved as [Profile], and up to 5 or 10 profiles (depending on model) can be saved. When there is profile saved, user can switch it from one to the other by using  remote control hot key.  For service maintenance purpose, you can also use PC tool to backup the configuration settings as a PC file for future use. 

Yes, all GeoBox  has the function [Frame Sync] to synchronize all outputs based on the input signal vertical sync.

Yes, you can split and locate  images in both vertical  and horizontal directions, and edge blending is available in 4 edges,  that  allows  you  to edge blend  images vertically and horizontally. 

Through geometric alignment  of up to 33×33 control points (UD100) or  up to 17×17 control points (G800, M800), you  can warp image on most  irregular surfaces, such as curved wall, pillar, sphere, and corner (surface with angle).  

All GeoBox have very low latency.  For video wall controllers, it’s about 1 frame system latency,  <16ms (@V=60Hz).  For edge blending and warping controllers, it’s about 2 frame system latency,  <33ms (@V=60Hz)

If your projector has embedded functions of geometric alignment and edge blending, you can use GeoBox video wall controller to effectively simplified the image control process. For example, when you want to display one large image on multiple projectors, you don’t need to pre-edit the image. You use the video wall controller to split the image into multiple pieces and then output to the projector as needed. Image scaling, orientation or aspect ratio adjustment can all be done through the box.  More detail can be found in the application note:  G406 projection application note.

Commercial related questions

Yes! If you are system integrator or professional AV dealer, please contact us through chatbot. We will be in touch with you shortly to provide you a quote.

All our products are sold with standard European 2 years warranty.  If you need to have extended warranty, please contact us. We offer up to 2-year extended warranty. Extended warranty can only be purchased together with the product and cannot be purchased separately. 

All GeoBox products are developed and manufactured in Taiwan.

Sure, if you can let us know the detail about your project, especially what effect you are going to achieve, we will provide you our suggestions about system configuration. It’s our great pleasure to help you based on our many years experience in large display industry.

No, we don’t offer free trial. However, depends on your location, we might be able to coordinate on-site demo together with our local reseller partner in your country.